Our company operates in the dietary supplement industry and aims for sustainable growth by fully meeting customer needs and expectations, and by offering safe, regulatory-compliant products with ensured product authenticity.
The quality culture within our company is an approach embraced with the participation of all employees. Our quality and food safety management systems are regularly reviewed and developed in line with the principle of continuous improvement. The system established in this direction is based on a transparent, traceable, and effective management approach centered on customer satisfaction.
Our company’s products, production flows, and methods are unique; originality, product authenticity, reliability, compliance with laws, and our understanding of quality form the foundation of all our processes. Senior management commits to providing all necessary resources to ensure, maintain, and continuously improve the effectiveness of the quality and food safety management system, and to implementing the system throughout the organization.
The objectives of our quality assurance system are as follows:
- a) To establish, maintain, and continuously improve a management system that encompasses quality, food safety, and product authenticity in compliance with BRCGS Global Standard for Food Safety (Version 9), ISO 22000, ISO 9001, and TS OIC/SMIIC 1:2019 standards,
- b) To ensure and protect product reliability and authenticity by implementing hygiene and food safety requirements at the highest level,
- c) To strengthen our company’s reputation, reliability, and product integrity (authenticity) by increasing customer satisfaction,
- d) To ensure full compliance with legal legislation and relevant requirements, and to guarantee product authenticity by preventing food fraud and adulteration risks,
- e) To ensure the active participation of employees in the quality culture, and to carry out training and awareness activities systematically,
- f) To develop processes through a continuous improvement approach by monitoring, measuring, and analyzing them,
- g) To be a reliable, innovative, pioneering organization that attaches great importance to product authenticity in the dietary supplement sector.